Mayor Adams signs 'Safe Hotels Act' to protect workers, boost NYC tourism

New York City Mayor Eric Adams has signed the “Safe Hotels Act” (Intro. 0991) into law, establishing new safety and operational standards for hotels to protect workers and guests while strengthening the city’s booming tourism industry.

The legislation, which requires hotels to obtain city licenses and mandates on-site staffing, is part of Adams’ broader agenda to enhance public safety and support the hospitality sector as tourism is forecasted to reach record levels.

“Our top priority from day one has been to keep people safe, and that includes protecting workers and tourists at our city’s hotels,” said Mayor Adams. “The Safe Hotels Act ensures that our hotels are safe, healthy, and clean, and that our tourism industry can thrive and create jobs across the city. This is a win for working people, the tourism and hotel industry, and all New Yorkers and guests.”

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First Deputy Mayor Maria Torres-Springer underscored the act’s role in bolstering tourism, a $74 billion industry. “We’ve been laser focused on supporting the recovery of our tourism economy,” she stated. “The Safe Hotels Act will help us ensure the safety of our 62 million tourists as well as our city hotel workers.”

New provisions require hotel operators to provide panic buttons to staff, train employees on human trafficking awareness, and ensure daily room cleaning unless declined by the guest. The measure also mandates that front desk staff or security guards be present in large hotels whenever guests are on the premises, ensuring a safe environment for visitors and workers alike.

Councilmember Julie Menin, who sponsored the legislation, called the act “a historic step towards enhancing public safety and ensuring worker protection in the city’s hotel and hospitality industry.” She emphasized its comprehensive approach, “from panic buttons for housekeepers to human trafficking recognition training,” and expressed gratitude for the widespread support from labor groups and advocacy organizations.

This legislation follows nine consecutive months of declining crime in New York City and builds on the city’s preparations to host events like the FIFA World Cup 26™, which is expected to bring over 1 million visitors and generate $2 billion in regional economic impact.